De'Longhi Coffee Machine Repairs
Service agent
Van Biljoens is a service agent for De'Longhi coffee machines. We repair and service De'Longhi coffee machines at our Pretoria workshop — bring yours in and we'll assess, quote and approve before any work begins.
What we do
- ✓Diagnosis and repair of De'Longhi coffee machine faults
- ✓Servicing and descaling
- ✓Workshop repairs in Pretoria
- ✓Written quote before any work begins
How it works
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1Step 1Drop-offBring your De'Longhi coffee machine to our Pretoria workshop. The R300 assessment fee is paid upfront and covers inspection, testing and diagnosis.
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2Step 2Assessment & quoteWe diagnose the fault and send an itemised quote, usually within 1 to 3 working days (subject to supplier pricing and parts availability).
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3Step 3Your approvalIf you accept, the R300 is deducted from the repair cost. If you decline, the R300 covers the assessment work done.
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4Step 4Repair, test & collectWe repair and test your coffee machine, then let you know when it's ready to collect from our Pretoria workshop. Repairs are backed by our 3 Month Repair Guarantee.
Frequently asked questions
Are you a De'Longhi service agent?
Yes. Van Biljoens is a service agent for De'Longhi coffee machines — we repair and service De'Longhi coffee machines at our Pretoria workshop.
Which De'Longhi coffee machines do you repair?
We repair and service De'Longhi coffee machines. Bring yours to our Pretoria workshop with its model number and we'll diagnose the fault and quote before any work.
My De'Longhi machine won't brew, leaks or needs descaling — can you help?
Yes. Brewing faults, leaks, pump and pressure problems and descaling are among the most common coffee machine issues. We'll assess it and send a written quote before any repair.
How much does it cost to assess my coffee machine?
A R300 assessment fee is paid upfront when you hand the machine in; it covers inspection, testing and diagnosis. If you accept the repair quote the R300 is deducted from the total. If you decline, or if the machine cannot be repaired (e.g. spares are unavailable), the R300 remains payable for the assessment work performed.
Is there a guarantee on the repair?
Yes. Our repairs are backed by a 3 Month Repair Guarantee covering our workmanship and the specific repaired fault. Replacement parts are covered according to applicable supplier terms.